Questions
Everything you might ask
And if your question is not here, call us — we would rather over-explain than have you guess.
Getting started
Do I need a consultation first?
Yes. Every new client meets with a provider to review health history, goals and options before any treatment is performed.
Is the consultation free?
Consultations are complimentary and carry no obligation. If you proceed the same day, we apply your time directly to treatment.
Do you speak Spanish?
Sí. Our team is fully bilingual and you can be seen entirely in Spanish.
Safety & comfort
Who performs the treatments?
Licensed medical providers and certified specialists, under physician oversight.
Are treatments safe for deeper skin tones?
Yes. We select devices, wavelengths and settings specifically for your skin type and always test first.
Does it hurt?
Most treatments use topical numbing, cooling or lidocaine-containing products. Comfort is part of the protocol, not an afterthought.
Booking & policies
How do I book?
Submit the appointment request form or call (214) 415-2716. We confirm within one business day.
What is your cancellation policy?
We ask for 24 hours' notice so another client can use your time.
Do you offer payment plans?
Yes, through third-party financing and our membership program.